Next, не приняли карту, что делать?

virtualshopping — 04.10.2011 Люди добрые, помогите, первый блин оказался комом :(
Сделала заказ в Next, оплатила сбербанковской картой Master Card. Через 3 дня пришло :вот такое сообщение:
"Thank you for your recent order which regrettably we have had to cancel. We review all Customers orders, taking into consideration information both internally and from your Credit Card provider. These checks have not met our criteria to despatch your order on this occasion. We are sorry for any disappointment this news may cause".

И чем им моя карта не понравилась, блин? :( Деньги пока не вернули. Может им чего написать?

UPD: ответили. Только про деньги я НИЧЕГО не поняла. Где мои деньги, блин?
"Thank you for taking the time to reply to our recent correspondence.
I am very sorry and appreciate your disappointment at us being unable to fulfil your order requirements, as your order have been cancelled no payment will be deducted from your Card.
Regrettably I am unable to confirm the reason for your order not meeting our internal criteria. As this is an automated system due to the sensitive information contained E.g. Credit Card details.
You are very welcome to attempt to place further orders with us again in the future.
Once again we are sorry it has been necessary to cancel your order".

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